Privacy Policy

1. Information We Collect

We collect information you provide directly to us such as your name, email address, phone number, and delivery address when you place an order or contact us. We also collect non-personal data such as browser type and pages visited to improve our service.

2. How We Use Your Information

We use your information to: process and fulfill your orders; communicate order updates and delivery information; respond to your inquiries; improve our website and services; send promotional emails (only with your consent).

3. Payment Information

All payment processing is handled by Razorpay. EcoDrops does not store your card details or bank account information. Please review Razorpay's privacy policy for more information.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (such as courier partners) solely to fulfill your orders, under confidentiality agreements.

5. Cookies

Our website uses cookies to enhance your browsing experience and to keep items in your cart. You can disable cookies in your browser settings, though some features may not function correctly.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or destruction.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at hello@ecodrops.in.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Us

For privacy-related questions, contact us at: hello@ecodrops.in